Registered Volunteers

FAQ

Where can I view the volunteer opportunities that are available and sign up for shifts?

Here is the LINK to view the schedule of opportunities. This will take you to the WPSU volunteer site – VicNet.

• Login Name: This is the email address you used on the Volunteer Application.
• Password: You will receive a link to set your password in an email message from WPSU. Follow the link to create the password you will use to login with.
• If you can’t remember your password, please click on the “Forget your password” link to reset it.

What is the Volunteer Information Center (VicNet)?

• VicNet is an online portal where you can check your schedule, sign-up for opportunities, update your profile information, and receive messages from us– all from any internet-connected computer.
• View the Video Tutorial to learn more about the  Volunteer Information Center (VicNet)

Where do I go when I arrive for my shift?

If your work assignment is at the WPSU office located in the Outreach Building at 100 Innovation Boulevard, please go to Suite 171 on the ground floor to check in for your shift.

• Pick up your Volunteer Badge and wear this at all times in the office.
• Sign in and out using the Vic Touch system located in the Volunteer Area. Your PIN number is located on the list next to the keyboard.
• Proceed to the area where you are volunteering your time. If you need access to the 2nd floor, please call 865-3333 to be escorted upstairs.
• View the Video Tutorial to learn more about VicTouch.

How do I record my hours?

Your volunteer service hours are recorded automatically when you sign-in and sign-out of VicTouch so it is important to do this so we have an accurate record of your volunteer service.